Digital Mission

Vendor Engagement

Current Situation

Vendor relationships are managed rather than engaged. Vendors are treated as sources of supply, and their performances are reviewed internally. When vendors do not meet expectations, alternative options are evaluated.

Goals and Objectives

The objective is to treat vendors as collaborative partners in the value chain by equipping them with the tools and insight to proactively improve their performance and add additional value to the relationship.

Technology Deployed

Software: analytics, data management software; Innovation accelerators: IoT; 3rd Platform technologies: cloud

Use Case Summary

There will be a digital platform that enables vendors to assess their performance compared with expectations, collaborate in supply chain planning and execution processes, and engage in efforts to add additional value.

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