Current Situation
Legacy applications and disparate databases across service provider footprint that create data silos and inhibit ability to find revenue leakage (lost CDRs) between multiple mediation and billing systems
Goals and Objectives
Redesign revenue assurance process to proactively identify CDR leakage, discover issues, and rectify problems across order to cash IT footprint
Technology Deployed
Integrated mediation, digital BSS, and revenue assurance aligned with AI/ML to identify problems in CDR capture, response times, or other inaccuracies
Use Case Summary
Proactive revenue leakage monitoring to maximize revenue capture and profits