Supplemental applications for equipment are sold on a one-off basis. Customers expect a similar experience to what they get on their phones.
Goals and Objectives
Higher add-on revenue; higher customer satisfaction and net promoter score (NPS)
Mobile, BDA, blockchain, and industry cloud
Use Case Summary
EOVC companies would like to build the equivalent of the Apple or Google application store. Customers should be able to buy directly through the equipment or via their devices. Platform needs to be able to deliver digital products over the network.