Most assisted maintenance involves documented work instructions, but little is directly integrated into maintenance technician tooling.
Goals and Objectives
The objectives are lower time and cost to repair, longer mean time between failure (MTBF) and higher first-time fix (FTF) rates, and lower factory downtime.
Hardware: Servers, storage, IoT, smartphones, tablets, and wearables
Software: AR/VR, cognitive/AI, cloud, social, mobile, ERP, SLM, edge computing, and digital twin
Services: IT services
Use Case Summary
The use of augmented and virtual reality provides maintenance technicians with relevant information and guided work instructions.