Most assisted maintenance involves documented work instructions, but little is directly integrated into maintenance technician tooling.
Goals and Objectives
Lower time and cost to repair, longer mean time between failure (MTBF) and higher first-time fix (FTF) rates, and lower factory downtime. A digital “bridge” between engineering/R&D, manufacturing, and service is established.
Hardware: Servers, storage, IoT, smartphones, tablets, 3D Printing
Software: Cloud, CAD, PLM, ERP, SLM (service planning & execution
Services: Business services, IT services
Use Case Summary
The use of augmented and virtual reality provides maintenance technicians with relevant information, training and guided work instructions, enabling collaborative service delivery with engineering or R&D.