As enterprises have become global (both in terms of customers and suppliers), the necessity of driving efficiency through global contracts has become de rigueur. The requirements of these contracts, however, can become burdensome in the sense that contracted quantities may not be fully met — either because the volumes targets were off or because nonsanctioned, alternative supply was used. Either way, penalty fees may ensue.
Goals and Objectives
Automated call offs and service-level agreement (SLA) processes identify authorized suppliers and prevents “rogue” procurement. As supply is required, automated call offs ensure that service level agreements are adhered to and contracts fulfilled.
Enterprise hardware, personal devices, cloud, big data and analytics, mobile, applications, connectivity services, cognitive, and blockchain
Use Case Summary
A digitally enabled contract manager enables automated call offs to the required supply contract obligations, ensuring that the proper suppliers are used and that service-level agreements are met. This impacts inventory, orders, contract renewals, and even sunset clauses; optimizes cost; and avoids unnecessary penalty fees.