Digital Mission

Real-Time Service Excellence

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Autonomous Robot Last-Mile Delivery

Current Situation

Today, last-mile delivery is labor intensive and expensive. While autonomous robotic delivery is in its infancy, the technology has advanced significantly and is being authorized in some areas for this use. The high costs of last-mile delivery are making autonomous delivery for the last mile an increasingly attractive option for shippers.

Goals and Objectives

The goal of this use case is to optimize last-mile delivery spend by using assets that do not require labor and can navigate roads and sidewalks autonomously while delivering orders to customers in a timely fashion.

Technology Deployed

Robotics hardware, camera vision, IoT, cloud, mobile, connectivity to transportation, order, and customer service systems

Use Case Summary

Through the use of road-ready autonomous robots, organizations can speed, scale, and reduce the cost of last-mile, same-day delivery to customers by eliminating the need for labor both for delivery and for tracking. With robots connected digitally to central data systems, customers can track product/robot location on mobile or other devices.

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