Omni-Experience EngagementOmni-Channel Delivery of Products and Services
Business on the Move for Sales Force
Influenced by digital advances in other industries, insurance sales and distribution teams today want to associate with carriers that are easy to do business with.
The systems and processes of large incumbents often hinder straight-through processing due to lack of relevant information about customer needs and preferences, integration issues, and paper-based business.
Goals and Objectives
Place adequate emphasis on enterprise mobility while progressing with customer-centric initiatives.
Ensure end-to-end integration of mobile apps with systems and processes to avoid bottlenecks.
Provide relevant and contextual data and insights to help position products that cater to customers’ unique requirements with indications of when and how to best interact with each individual prospect and customer.
Use Case Summary
Empower sales and distribution teams to do business “anytime, anywhere” in a collaborative, secure, seamless, and flexible manner by placing adequate emphasis on enterprise mobility.
Build an environment of trust, loyalty, and true partnership by enabling sales teams to succeed in their interactions with prospects and customers.