The ability to let customers contribute to design and let suppliers participate in R&D is limited.
Goals and Objectives
The objectives are better customer requirements satisfaction and lower R&D failure costs.
Hardware:Servers, IoT, smartphones, tablets, wearables, and robotics
Software:AR/VR, Big Data/analytics, blockchain, cognitive/AI, machine learning, cloud, security, social, mobile, CAD, CAM, CAE, PLM, ERP, CRM, MES, SLM, and Office tools
Services:Business services and IT services
Use Case Summary
Connectivity to social communities allows for input (direct or indirect) from customers and direct connectivity to suppliers to participate in R&D.