Digital Mission

Collaborative Innovation

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Smart Manufacturing Enterprise Quality

Collaborative Resolution

Current Situation

CAPA-based quality reviews include material review boards, disposition, and rework execution generally done with little automation.

Goals and Objectives

The objectives are higher levels of first-time fix performance and lower costs of adverse quality.

Technology Deployed

Hardware: Servers, storage, and IoT

Software:Big Data/analytics, cognitive/AI, cloud, social, mobile, ERP, and QMS

Services:Business services and IT services

Use Case Summary

A collaboration platform includes the ability to bring contextual information into the disposition of nonconforming material. Case-based tools evaluate the efficacy of corrective actions and tie them to the product life cycle.

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