Using robots and other automation principles to service guests and delivering amenities to customers’ rooms, but selectively.
Goals and Objectives
Deploy robots and automate processes that are not just involved in delivering amenities to guests, but also peripheral activities which currently involves lot of human intervention.
Cognitive computing, AI, Machine Learning, Robotics and Automation
Use Case Summary
Connected & Automated Accommodation Services offers an almost human-less technology centric guest experiences from check-in to check-out, factoring in local travel to and from the hotel.