Current Situation
Operations associated with pickup and delivery are fragmented across multiple order and delivery platforms and don’t offer accurate, contactless, and on-time delivery every time.
Goals and Objectives
An enhanced contactless pickup and delivery experience is offered to customers.
Technology Deployed
IoT, mobile apps, cloud, AI, predictive analytics, customer relationship management (CRM), location-based technology, restaurant delivery platform, 5G, mobile, ML, and mobile infrastructure
Use Case Summary
Contactless fulfillment will deploy technologies to provide a complete accurate data picture around order, inventory, and fulfillment; streamline delivery; and enable real-time tracking to delivery drivers and customers.