Current Situation
Customization occurs at a higher level with the intent of delivering innovations that can be mass produced, but often there is no system for capturing and leveraging efforts.
Goals and Objectives
The objective here is to create on-demand customization at scale, driving customer satisfaction and increasing revenue.
Technology Deployed
Hardware: IoT
Software: 3D printing, AR/VR, Big Data/analytics, cognitive/AI, machine learning, cloud, social, and SLM
Services: Business services
Use Case Summary
There is a platform that enables customer collaboration, demand sensing, and flexible lot sizes.