Utility has almost no visibility to customer devices on the customer-side of the meter. The utility is limited in how it can help customers analyze usage or provide programs for specific devices.
Goals and Objectives
Provide customers detailed breakdowns of individual device energy performance. It also provides the utility the ability to execute energy efficiency programs at the device level at the customer. Improves energy efficiency, demand response, and power quality.4
Smart meters, smart grid components, grid analytics, customer information systems, GIS, cloud, social, and cognitive
Use Case Summary
Use connected devices to help customer manage their own efficiency