Working with traditional truck or transportation brokers is still a more manual process. Visibility of shipping options is limited and trusting a broker to act in your organization’s best interest can be risky.
Goals and Objectives
The goal of this use case is to provide online visibility to carrier, mode, rate, and service-level options. The ability to choose an option and immediately execute the transport, and to continue monitoring in real time, helps the organization reduce risk and save money.
Personal devices, cloud/platforms, big data/analytics, mobile, connectivity services, public load boards, and transportation management systems (TMS)
Use Case Summary
An online marketplace integrated into brokers operating platform (TMS) provides visibility to additional carrier options, rates, and service-level options. Visibility to carrier performance ratings and customer feedback also provide insights in order to consider rate versus performance trade offs.