Current Situation
Currently shopping for health insurance is not digital. Large companies (F500) might have a direct sales person calling them. Others work through brokers who puts together a package for their various health insurance + health and wellness needs. It’s still a call to a person in many cases who helps them navigate options.
Goals and Objectives
A complete digital experience such that a digital assistance can help HR and the CFO search on selected attributes/demographics for employee health coverage; compare and contrast health plans by demographics and select the right option based on enterprise requirements.
Technology Deployed
Big Data, Mobile technologies, Enterprise hardware, Cloud, Advanced analytics, Cognitive technologies, Next-gen security and business consulting
Use Case Summary
Digital assistant searches, identifies, and a assists in the selection of the organizations employee insurance.