Digital Mission

Smart Cities & Communities

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Sustainable Planning and Administration Sustainable Land Use

Digital Permitting, Licensing, and Inspections

Current Situation

Municipal permitting, inspection, and licensing processes are often paper-based and burdensome to owners and developers as they try to understand required paperwork and key regulations. City workers also rely on paper files to execute these functions. Digitizing these functions allows for streamlined operations in these areas, making requests, findings, and outcomes faster and with greater accuracy.

Goals and Objectives

Digital permitting, inspections, and licensing leverage digital records mation and in-field simplify processes. Building inspectors use special software on mobile devices where findings are instantly uploaded; and systems can readily call up historic data for a given location. Digital processes help to manage records and field work in a more effective way for both city agencies, residents and developers.

Technology Deployed

Mobile devices, mobile apps, GIS, analytics, payments systems, and digitized and georeferenced historical data

Use Case Summary

Digital permitting, inspections, and licensing improve the efficiency these process by using digital records, online tools, and in-field technologies on which inspectors can instantly report and file findings while in the field. Faster and more efficient processes reduce the cost of operations and improve reliability of data and offer property owners and developers easier, streamlined processes.

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