Digital wallets are deployed by third-party providers as mobile apps and web-based interfaces. Payments can be initiated in store via NFC/QR or online via tokenized credentials. Digital wallets can store multiple payment accounts and credentials that can be selected by the consumer at the time of purchase.
Goals and Objectives
Provide bank customers with optimal experiences that drive “top of wallet” preferences, drive transactions, and maintain a strong relationship.
Mobility, biometric authentication, commerce platforms, and POS
Use Case Summary
The mobile device and wallet service should be linked to accounts and credentials, enabling the consumer to pay with their chosen method across all interaction channels.