In this increasingly litigious, regulated, consumer-focused, competitive, and transparency-demanded payer environment, providing inaccurate and inadequate provider data to consumers is no longer acceptable.
Goals and Objectives
Comply with ACA/HHS/state regulations.
Enable customer satisfaction with provider search.
Enable customer satisfaction with directory accuracy.
Directory search; Provider identity management; Geo-access mapping; Third-party consortiums; Downloadable directories
Use Case Summary
An agile provider systems of record enables healthcare organizations to respond to fast-changing data, complete with external validation sources.