Digital Mission

Value-Based Health

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Operationalizing Data and Information Contract and Network Management

Directory Accuracy

Current Situation

In this increasingly litigious, regulated, consumer-focused, competitive, and transparency-demanded payer environment, providing inaccurate and inadequate provider data to consumers is no longer acceptable.

Goals and Objectives

Comply with ACA/HHS/state regulations.
Enable customer satisfaction with provider search.
Enable customer satisfaction with directory accuracy.

Technology Deployed

Directory search; Provider identity management; Geo-access mapping; Third-party consortiums; Downloadable directories

Use Case Summary

An agile provider systems of record enables healthcare organizations to respond to fast-changing data, complete with external validation sources.

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