Digital Mission

Real-Time Service Excellence

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Customer Service and Collaboration Service Excellence

Dynamic Rate Shop

Current Situation

Organizations spend a considerable amount of time and resources utilizing a combination of freight spend analysis, carrier sourcing, and pricing contracts in what is often a very manual processes to identify carrier options for specific lanes and/or modal combinations.

Goals and Objectives

This use case saves the organization substantial time and money by more quickly determining the best transportation option based on a number of parameters.

Technology Deployed

Personal devices, cloud, big data and analytics, mobile, and transportation management systems (TMS)

 

Use Case Summary

Fully automated rate shopping enables real time access to carrier rates across all modes, including service levels and recommendations. This allows for quick decision making for carrier notification, booking, tendering, and load acceptance.

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