Current Situation
Clinicians struggle under a barrage of EHR workflow challenges. Little has been done to offset user frustration with EHRs, resulting in a widely acknowledged sentiment of associated burnout. Despite their importance, EHRs have a long way to go before contributing to positive rates of job satisfaction and reduced workloads.
Goals and Objectives
Reduce EHR workload burden and fatigue. Standardize functions, reduce clicks, and redesign workflows to cater to specific patient panels and service lines. Allocate more personalized and user/role-based capabilities
Technology Deployed
EHRs and EHR integrations
Open APIs and interoperability standards (e.g., HL7 FHIR)
AI and ambient interface functions (e.g., bots, voice recognition, and gesture-based controls)
Use Case Summary
EHR optimization alters the patient and clinician experience by alleviating workflow burden, which can translate into better encounters and happier clinical staff, leading to better workplace dynamics and, in turn, organizational sentiments, which collectively hold the potential to impact clinical performance, job retention, and workplace loyalty.