Current Situation
Employee engagement aims to gauge the level to which an employee is committed to his/her job and employer. The majority of employers conduct an annual employee satisfaction survey, but engagement is more than straight satisfaction and frequently fluctuates and should be continuously monitored.
Goals and Objectives
Understanding the mindset and commitment of employees is key to addressing challenging business conditions and ensuring employee retention.
Technology Deployed
This use case is supported through software that intelligently gathers and interprets employee sentiment data and offers management suggestions for remediation.
Use Case Summary
Measuring employee engagement on a regular basis enables companies to adapt to changes in employee sentiment. An engaged workforce is key to high productivity and customer satisfaction.