Current Situation
Inaccurate, incomplete, or out-of-date information for execution of inline process tasks delays completion, creates rework, reduces job satisfaction, and adds cost.
Goals and Objectives
Support the execution of inline process tasks with information as needed in role-friendly formats on ergonomically appropriate devices to increase process speed and improve outcomes, worker experience, and job satisfaction.
Technology Deployed
Cloud, machine learning, IoT, AI knowledge search and retrieval, intelligent assistants, mobile, and social collaboration
Use Case Summary
Direct inline task execution with optimized instructions and appropriate information to improve productivity and worker satisfaction.