Current Situation
Hospitality and travel organizations have rapidly advanced digital transformation but struggle to identify next steps/enhancements. DX investments must identify operational needs and keep UX for both customers and employees in mind to ensure that investments bear the intended fruit.
Goals and Objectives
Improve the organization’s ability to seamlessly and quickly add new technologies including contactless applications by having modernization infrastructure.
Technology Deployed
Automation software, API enablement, RPA, cloud, integration software, mobile, and process mining software
Use Case Summary
Improve agility and optimize operations by making it easier/faster to deploy new applications and ensure success of technology strategies and investments.