Digital Mission

Empathy @ Scale

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Empathy @ Scale Customer Trust & Provacy

Fraud Management

Current Situation

Minimal automation of correctly identifying and preventing customer and product fraud. Current systems are rules based, return high numbers of false positive alerts, and are easily exploited.

Goals and Objectives

Apply customer and product fraud management technologies that utilize anomaly detection, customer scoring, and product sourcing and tracking to identify and prevent fraudulent products and transactions.

Technology Deployed

AI, analytics, video, edge, cloud, and fraud detection software

Use Case Summary

Next-generation fraud management will identify potential sources of both product and customer fraud to stop it before it happens with minimal false positives.

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