CSPs apply uneven processes for governance, compliance, and risk management.
Goals and Objectives
Enact a holistic approach to data, process, and procedural governance to maintain regulatory compliance and minimize risk to the CSP.
Industry cloud, data management, risk assessment
Use Case Summary
The internal processes ensure that the communications service provider manages the risks that arise in its environment. Regulatory and compliance risks must be managed in each jurisdiction the CSP operates in, while competitive and strategic threats can be managed by managing skills, ensuring consistent customer engagement, and maintaining an awareness of market forces.