Current systems aspire to support multichannel commerce by supporting the guest/passenger journey in multiple channels: physical, online, and mobile.
Goals and Objectives
Orchestrate sales and service channels (mobile first, ecommerce, omni-channel, travel agency) for optimal guest/passenger paths to purchase, sales, and service.
Single commerce engine, hybrid cloud, order capture, order configuration, payment system, delivery setup, multicloud management, 5G, mobility infrastructure, and edge infrastructure
Use Case Summary
Enable seamless omni-channel commerce throughout the passenger/guest journey and in the stream of life (search, discovery, buy and fulfill, and service).