Humanitarian technology (humtech) is required to support the influx of asylum seekers particularly into the EU who need government resources and services (i.e., housing, social care, skills, and digital capabilities).
Goals and Objectives
Improve capacity to provide holistic services, training, and job skills and drive better outcomes for refugees.
Hardware: Smartphones and tablets
Software: Cloud-based eligibility platforms, digital signatures, AI-enabled case management and policy/legislative review, dashboards, and secure data and PII
Services: Refugee journey mapping and websites redesigned around user needs with data-driven analysis influencing management and development decisions
Use Case Summary
By employing technology such as a cloud-based digital transformation platform enabling rapid determination of eligibility and delivery of services, agencies impact humanitarian action and operations, logistics, disease management, and disaster risk management.