For complex products, product implementation is a long, complex, and structured process to integrate the product into existing workflows that include hands-on modifications and removal of barriers to interaction with other systems.
Goals and Objectives
Digital technologies can better understand the customer, reduce the time and resources necessary to implement a complex product, and deliver value to the customer sooner.
AI, analytics, omni-channel, mobile, cloud, customer service applications, and contact center applications
Use Case Summary
Digital investigation of customer systems, modification of products by an AI engine, and self-deployment reduce the amount of human interaction and time necessary.