Current Situation
Although efforts over the past decade have worked to improve collaboration, and they have, it remains incomplete. Supply chains are highly complex, and while many business processes have been digitized/digitalized and automated to great success, others remain firmly in the realm of emails, faxes, and phone calls.
Goals and Objectives
Automate collaboration both up and downstream with the use of better tools and the use of networks/ecosystems.
Technology Deployed
Hardware: Mobile and business networks/ecosystems
Software: AI, generative AI, Big Data/analytics, mobile, augmented reality/virtual reality (AR/VR), edge computing, and industry cloud
Services: Business services and IT services
Use Case Summary
A network/ecosystem-based approach to aligning and analyzing data from suppliers and customers forms a single view of the relationship and identifies issues before they become problems.