There is no centralized IT support across industry ecosystems; each participant will maintain their own IT, of course, yet there is an opportunity to combine IT resources for joint activities.
Goals and Objectives
Provide centralized IT support, as needed, for industry ecosystem participants and their collaborative, shared initiatives across data, applications, and operations.
Hardware: Servers, IoT, smartphones, tablets, and wearables
Software: Big Data/analytics, cognitive/AI, machine learning, cloud, security, mobile, ERP, HCM, and Office tools
Services: Business services
Use Case Summary
Single IT organization supporting collective industry ecosystem IT development and support needs, working in concert with participant IT teams