Digital Mission

Value-Based Health

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Financial and Clinical Risk Management Clinical Outcomes Management

Medication Adherence

Current Situation

  • The combination of an aging population and an increased prevalence of multiple chronic conditions is resulting in more complex medication regimens that are difficult for consumers to follow.
  • Approximately 20–30% of prescriptions are never filled, and approximately 50% of medications for chronic diseases aren’t taken as prescribed.

Goals and Objectives

  • Improve medication adherence.
  • Reduce physician and ER visits, lab tests, and hospital or nursing home admissions.
  • Automate and personalize reminders to take or fill/refill medications to improve medication adherence.
  • Communicate nonadherence to healthcare providers and, in certain cases, alert family members (e.g., minor children, elderly parents).

Technology Deployed

  • Mobile health apps
  • Smart pill bottles and boxes
  • Secure text messaging
  • Digital assistants
  • Omni-channel reminders
  • Ingestible sensors

 

Use Case Summary

Digital care coordination tools personalize automated communication between patients and healthcare organizations, thereby enhancing the overall patient experience and driving adherence to medication regimens.

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