Current Situation
Even as communications service provider business models and operations are becoming more complex, tasks are still communicated by email, mailbag, and Excel spreadsheets.
Goals and Objectives
Ensure that tasks are accessible anywhere, anytime consistently across the communications service provider for more efficient communication, assignment and delegation, coordination, monitoring, and tracking of tasks enterprisewide, with greater visibility, clarity, consistency, and accountability across teams.
Technology Deployed
Mobile devices, task management, mobile apps, and IoT
Use Case Summary
Digitization and automation of the task management function.