Technicians are often servicing/maintaining assets in remote or hard-to-reach locations with limited access to connectivity, requiring them to know how to fix multiple asset types or sift through paper manuals.
Goals and Objectives
Give the mobile workforce the information and tools they need to maintain the facility and asset locations in real time, improving mean time to repair and customer satisfaction.
IoT, smart assets, sensors, wearables, AI, computer vision, location intelligence, AR/VR, personal devices, mobile, 5G, social
Use Case Summary
Use mobile tools to empower the field technician with asset management information to have on-demand knowledge specific to the product, customer, and facility.