Digital Mission

Technology as a Service

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Digital Channels Channel Engagement

Multi-Tier CPQ

Current Situation

Channels maintain distinct configurations, and manufacturers cannot identify actual customer requirements because they focus on one channel partner at a time.

Goals and Objectives

The objectives are higher conversion rates of prospective buyers, higher revenue or profit margins, higher levels of customer satisfaction, and improved cross-selling and upselling.

Technology Deployed

Industry cloud, social, mobile, and cognitive

Use Case Summary

A shared CPQ platform enables channels to sell preferred configurations at optimal prices and provides visibility for OEMs into configuration patterns and new product/service opportunities.

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