Digital Mission

Creating Experience Ecosystems

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Omni-Experience Customer Engagement Advanced Channel Management

Multitier Configure, Price, Quote (CPQ)

Current Situation

Today, dealers, OEMs, and aftermarket companies maintain separate configuration engines that can work against successfully selling.

Goals and Objectives

Higher conversion rates of prospective buyers; higher revenue; higher levels of customer satisfaction; improved cross-sell and upsell

Technology Deployed

Industry cloud, social, mobile, and cognitive

Use Case Summary

A shared CPQ platform that enables both baseline configuration and aftermarket accessories and services

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