Current Situation
Emergency dispatch systems are largely based on voice calls via a dedicated number and don’t incorporate text, digital images, video, or social media. This limits the information sent to responders or options for those in emergency situations. Text, for example, can be used in a home invasion in which a victim needs to remain silent.
Goals and Objectives
Dramatically improve situational awareness, community safety and resilience, and the more efficient use of resources
Technology Deployed
Cloud-based dispatch and emergency response, advanced analytics, text, photo and video analytics, and mobile-enabled rich media transfer
Use Case Summary
A combination of 3rd Platform technologies allows first responders to collect better information, enhance situational awareness, manage digital evidence from new sources, and deploy resources more effectively and quickly.