Traditionally, banks have allowed customers to apply for consumer credit on a single channel, either in the branch or online. The use of mobile technology has begun to permeate some instances but has yet to become standard for incumbent banks, while digital banks are leading with a mobile-first approach.
Goals and Objectives
Provide customers with the ability to integrate current and future technology into the consumer credit application process, utilizing the integrated technology from biometric authentication, image capturing, and geographic location verification to speed the process and provide similar digital bank experiences.
Mobility AI/machine learning, Analytics, Big Data, Managed services
Use Case Summary
FIs will provide customers with a more mobile- and digital-first approach that allows a true multichannel and multidevice application process, which improves decision making and closes loans faster.