Digital Mission

Engaging Consumer Experience At Scale

DOWNLOAD INFO SHEET
Omni-Experience Consumer / Customer Engagement Consumer Commerce At Scale

Omni-Channel 2.0

Current Situation

Omni-channel commerce has made big strides but has not yet achieved true outlet transparency. Cumbersome store/online handoffs frustrate consumers.

Goals and Objectives

Drive sales and brand loyalty through location-agnostic trade – both for purchases and returns.

Technology Deployed

Industry cloud, cognitive, IoT, and mobile

Use Case Summary

Offer seamless shopping experiences through the consumer’s consumption location of choice, including search, select, and availability with 100% accuracy. There will also be the ability to 3D print some products, particularly in remote scenarios.

DOWNLOAD INFO SHEET