Customers currently access content of several different distribution platforms (e.g., cable, Netflix, Amazon Prime) using varying provisioning and authentication protocols. Access to content and other personalized features is cumbersome and inconsistent.
Goals and Objectives
Enables cohesive subscriber experiences across any and all channels that customers may be on, which reinforces media and entertainment companies’ brands and aides customer retention
Cloud, multiscreen capacity and shift to IP, and linear rights meta data management (LRM) service
Use Case Summary
Omni-channel subscription management enables customers to view content of any platform seamlessly with consistent user experiences.