Digital Mission

Trusted and Intelligent Government

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Data-Driven Services and Benefits Citizen Experience

Open Data Platforms Enabling Citizen Services

Current Situation

Government organizations have massive amounts of information stored in multiple systems, databases, and spreadsheets, with more data being created and collected daily — from paper forms to connected digital devices. Citizens expect government to keep them informed and want to interact with government on their terms, 24 x 7, and not only receive information but also search for, quickly find, and share information.

Goals and Objectives

Provide open government data that helps people make informed decisions — from choosing financial aid options for college to finding the safest consumer products and vehicles. Provide open data to increase citizen participation in government. Enable accountability and create opportunities for economic development, and inform decision making in both the private and public sectors through transparent data.

Technology Deployed

Hardware: Enterprise networking; Software: User-friendly cloud-based metadata platform for developing enterprise search capabilities, data filtering, and applications that tie together capabilities such as team collaboration, content and document management, CSM, CRM, geolocation mapping, data analysis, and visualization tools; Services: Secure managed hybrid cloud

Use Case Summary

Open and standardized government data is important because the more accessible, discoverable, and usable the data is, the more impact it can have. Open data is defined here as data available for anyone to access that is free to consume. Uses include cost savings, efficiency, improved civic services, informed policy, performance planning, research and scientific discoveries, transparency and accountability, and increased public participation in government.

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