Digital Mission

Contextual and Value-Centric Insurance

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Frictionless Insurance Process Optimization

Organizational Structure and Agility

Current Situation

Organizations are embracing agile structures that enable fluid collaboration, cross-functional teams, and decentralized decision making, facilitating quicker response times and adaptability to market changes.  The use case leverages digital technologies to optimize processes, automate workflows, and integrate systems, enabling seamless communication and efficient information exchange across the organization. Typical examples include smart policy administration platforms, intelligent underwriting workbench applications, and agility with corporate support functions such as HR, actuarial, and finance.  Organizations are embracing a diverse talent pool that includes contractualized workers, gig workers, and contingent workers to quickly scale up or down based on project needs, fostering agility and resource optimization.

Goals and Objectives

The goal is to create an agile organization capable of swiftly responding to market changes, leveraging digital tools and flexible talent pools to ensure competitiveness and sustained growth. By adopting intelligent underwriting workbenches, insurers seek to improve risk assessment accuracy, resulting in better underwriting decisions and reduced loss ratios.  Insurers aim to streamline policy administration and underwriting processes, leveraging digital technologies to reduce manual efforts and enhance operational efficiency.

Technology Deployed

Big Data and Analytics Software
Cloud
Open Architecture / Standards
Modern APIs and App Development and Testing Frameworks

Use Case Summary

Organizations are adopting flexible structures that promote cross-functional collaboration and decentralized decision making, enabling faster responses to market changes. Agile organizational structures focus on optimizing workflows, eliminating bottlenecks, and leveraging digital tools to enhance operational efficiency and productivity.  Agile organizational structures focus on optimizing workflows, eliminating bottlenecks, and leveraging digital tools to enhance operational efficiency and productivity.

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