Organizations need to deliver value to their stakeholders and focus strategy to achieve outcomes; however, most organizations cannot articulate what those desired outcomes are and what value can be delivered or how they could be measured; nor do they collect and report on the needed metrics.
Goals and Objectives
An architectural method for defining outcomes and value and identifying the metrics needed to measure them; an architectural framework for instrumenting applications, services and processes, collecting metrics, and reporting on outcomes in real time; and ability to feed real-time data to processes for autonomous self-optimization
Autonomous agents, service mesh, business intelligence, AI, dashboards, automation
Use Case Summary
Automated collection and analysis of metrics are used to determine real-time achievement of business outcomes and autonomous adjustment to processes to improve outcome performance.