Digital Mission

Experiential Hospitality, Dining, and Travel

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Digital Guest Engagement Hyper-Personalized Engagement

Parallel Engagement

Current Situation

Guests can receive personalized alerts via mobile devices, but onsite, real-time interactions via digital signage are general and nonspecific.

Goals and Objectives

Parallel “reality” or engagement will enable guests — and employees — to see personalized and contextualized messages via public-facing digital signage in real time.

Technology Deployed

Digital signage, kiosks, AI, computer vision, sensors, beacons, IoT, and 5G

Use Case Summary

Require a platform of technologies to sync to employee and guest digital “footprints” via wearable or mobile technologies to deliver personal messages on public-facing signs simultaneously.

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