Digital Mission

Empathy @ Scale

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Empathy @ Scale Customer Trust & Provacy

Privacy Management

Current Situation

Customer data breaches are a common occurrence and pose a great risk to the customer’s personally identifiable information (PII).

Goals and Objectives

Provide management of customer PII as an ongoing and fluid strategy coupled with best-in-class security practices. Privacy management should offer customer consent management, data retention and disposal management, and regular risk assessments.

Technology Deployed

Cloud, data management, customer identity management program, and compliance and risk management platforms

Use Case Summary

Customer PII management and protection will enable brands to process and store sensitive customer and financial data in a way that protects the customer and builds trust.

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