For complex products, product implementation is long, complex, and structured process to integrate the product into existing workflows that includes hands on modifications and removal of barriers to interaction with other systems.
Goals and Objectives
Use digital technologies to better understand the customer, reduce the time and resources necessary to implement a complex product, and delivering value to the customer sooner.
AI, analytics, omni-channel, mobile, cloud, customer service applications, contact center applications
Use Case Summary
Digital investigation of customer systems, modification of products by an AI engine, and self-deployment reducing the amount of human interaction and time necessary.