Current Situation
CSPs are increasingly deploying platforms to enable API-driven access to CSP services. However, the process of incorporated customer and internally driven innovation to enhance service development is limited.
Goals and Objectives
The real strategic value of a digital platform is the ability to harness service offerings from a diverse supplier base, and then to use shared orchestration, monetization, and administration tools to offer new service bundles.
Technology Deployed
Social, industry cloud, BDA, and mobile
Use Case Summary
Over time, the telco’s platform should grow to host many tenants paying to use its infrastructure – fostering a marketplace for innovative service bundles and channels to new market segments. Adopting this strategy supports the move from being providers of telecommunications and ICT services to creators of digital innovation platforms that drive local economic growth.