Digital Mission

Creating Experience Ecosystems

DOWNLOAD INFO SHEET
Omni-Experience Customer Engagement Advanced Channel Management

Product Retirement/ Recycling

Current Situation

Beyond electronics and battery recycling, few companies offer comprehensive support for product end of life and retirement, including used/secondary market support.

Goals and Objectives

Simplifying the disposal of products and minimize environmental impacts of product retirement; extending the useful life of products and aftermarket sale of components and accessories

Technology Deployed

Hardware: Servers, storage, smartphones, and tablets
Software: Big Data/analytics, cognitive/AI, machine learning, cloud, mobile, CRM, SLM, PIM, and ERP
Services: Business services

Use Case Summary

Customers that can easily identify buyers and/or disposal facilities for end-of-life products; “purchasers” that can easily implement/ extend the useful life of pre-owned products

DOWNLOAD INFO SHEET