Current Situation
Claims (market development funds, sales incentives, financing, and warranty) reimbursement processes are manual, usually with long approval and settlement cycles.
Goals and Objectives
The objectives are reduced claims fraud, higher efficacy of marketing and sales programs, and higher levels of loyalty in the sales/service channel.
Technology Deployed
Mobile, BDA, and industry cloud
Use Case Summary
Smart connected products can “record” supporting evidence (via product performance data), and an automated process can approve and reimburse.