Current Situation
Guests and travelers are limited to using approved payment methods at the point of sale (POS), and global travelers often cannot pay with preferred payment methods. In addition, as cash-free environments become pervasive, tipping for consumers causes friction and tipping out for employees can be problematic resulting in employee frustration.
Goals and Objectives
Adoption of real-time payments will be part of hospitality and travel organizations’ larger strategy to adopt modern payment capabilities. This will not only improve experiences for both guests and employees, but data can be leveraged to optimize payment processes and improve services and offerings to maximize profit.
Technology Deployed
NFC, QR codes, P2P, blockchain, loyalty, POS, and AI
Use Case Summary
Create a payment manager — a solution that transforms payable data into instructions that automatically initiates and settles payments between two parties. This will enable guests/passengers to pay anyone and from anywhere, anytime, seamlessly, securely, and privately.